Inviting parents

Parents sign in without a password, using their email address. This takes two things: an activated account and an invitation.

Activating accounts

New accounts are created blocked. During the family import you activate them right away with the box that is ticked in advance. Otherwise open the list of parent and team accounts in the administration, select the accounts and run the action «Activate (account may sign in)».

Sending the invitation

1. Open the list of parent and team accounts in the administration.
2. Select the accounts that should receive an invitation.
3. Choose the action «Invite (send sign-in link by email)» and run it.

Each account receives an invitation email with a sign-in link and a code. Both are valid for 14 days and only once. After that, parents can request a new link themselves on the sign-in page at any time, see Signing in without a password.

The confirmation message says how many invitations actually went out. Blocked accounts are skipped, with the reason.

Resending the invitation

In the administration, «Who are we reaching?» shows the families you are not reaching, each with the reason: no activated account, the email bounces, or the invitation was never accepted.

1. Find the family under «You are not reaching these families».
2. Tap «Resend invitation». The invitation goes to all activated accounts of the family.
3. If «Activate account» is shown, activate the account first.

More in Reach.

Without an invitation

If the account is activated, parents can also sign in without an invitation on the sign-in page, using the address on file. New families can register themselves if you allow it: see Self-registration.