Inboxes and out-of-office note

Through «Messages», families write to the school, either to an inbox or to a team member. There is no chat between parents. You switch on the «Messages» module under «Administration» → «Modules».

Setting up inboxes

An inbox stands for a role, for example the head of school or the administration. All members read along. The head of school and the administration find the inboxes under «Administration» → «Inboxes for messages».

  1. Under «New inbox», enter a «Name» and, if needed, «What for».
  2. Tick the members.
  3. Click «Create inbox».

You change members later with «Save members». «Remove inbox» takes it out of the families' choice; existing conversations are kept.

Notification

For a new message, the members of the inbox or the person addressed receive an email and, where set up, a push notification. It names only the sender, never the content. The «Cockpit» also shows unread messages under «New messages».

Team members can also write to a family themselves with «New message». All parent accounts of the family are then notified.

Out-of-office note

If you are away for a while, set up a note:

  1. Open «Messages» and click «Out-of-office note».
  2. Under «Note», write who is covering for you and set «Away until (inclusive)».
  3. Click «Set note».

If a family writes to you personally, Ufzack replies automatically with your return date and the note, at most once per conversation and day. The note does not apply to inboxes. It ends by itself after the date; before then, remove it with «Remove note». While it applies, the button reads «Out-of-office note active».

How parents write: Messages.