Exporting all data

The export lets you download all of your school's data in one file, for example as a backup or before cancelling.

How it works

  1. Open «Administration» → «Data protection».
  2. Under «Export all data», tap «Create export».
  3. Creating it takes a moment. When the export is ready, you receive an email with a link.
  4. Under «Exports from the last 7 days», tap «Download».

While the export is being created, it says «Being created …», and you cannot start a second one. If it says «Failed. Please try again.», simply create a new one.

What it contains

You receive a ZIP file with:

  • one table (CSV) per area, for example families, children, accounts, events, info pages and the modules' data; separator semicolon, encoding UTF-8,
  • all attachments, logos and photos,
  • the calendar as an ICS file,
  • a file LIESMICH.txt explaining the structure.

Passwords, sign-in codes and sessions are never in the export, nor are technical logs.

How long the export is available

The link is valid for 7 days. After that the export is deleted; create a new one if needed.

Keep it safe

The export contains personal data of children and families. Store it securely and do not forward it.

Accounts with the role head of school, administration or admin can export. The export also works when the school is read only; see Cancelling the school.