Reporting a technical problem

Something does not work, a page looks wrong or a text is unclear? Report it directly from Ufzack.

How it works

1. Open the page where the problem occurs.
2. Tap «Technical feedback» at the very bottom.
3. Describe what happened in the field «What would you like to tell us?».
4. Tap «Send».

You return to the page and see «Thank you, your feedback has arrived.»

What helps

• What did you tap, and what did you expect?
• What happened instead? Did a message appear?
• Does it happen every time or only sometimes?

The page, your name, your email address, the browser and the screen width are sent automatically. So you usually do not need to describe your device.

Who reads it

The feedback goes to the platform's developer, not to the head of school. Please direct questions about events, children or absences to the school; how to reach it is explained under Family and account.

Do not write any details about children or illnesses in the feedback. They are not needed for a technical error.

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