Messages to the school

Under «Messages» you write to the school directly from Ufzack, for example to the school management or a teacher. This area only appears in the navigation if the school has switched this feature on. There is no chat between parents.

Writing a new message

1. Open «Messages» and tap «New message».
2. Under «To», choose one of the school's inboxes or a person.
3. Enter a «Subject» and your «Message».
4. If needed, attach a file (PDF, JPG or PNG, max. 5 MB).
5. Tap «Send».

Replies and attachments

Each conversation shows all messages in order. At the bottom, you reply in the «Reply» field and tap «Send». You open an attachment with «Download attachment».

If the person you wrote to is away, a note at the top shows until when, and often who is standing in.

Who reads along

Conversations belong to your family: all parent accounts in your family can see them and are notified of a reply. On the school's side, the people responsible for the chosen inbox read them.

Read and unread

In the overview, conversations with a reply you have not read yet are marked «new». As soon as you open the conversation, it counts as read for your account.

Notification

For a new message you receive an email and, if switched on, a push notification. It only says who the message is from, not what it says. More under Push notifications.